Field Service Coordinator

Why choose us?  

BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence.  

We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. 🌍 

What's the role? 

To provide administrative support to the Service Department to ensure the smooth running of site installs, service work and spares contracts. 12 month fixed term contract.

• General administrative duties to enable the smooth running of the Service Department.
• Assisting in obtaining the correct documentation to enable the Field Service Engineers to travel to customer sites.To include (but not limited to) :

• Accurate training records, in conjunction with the H&S Team
• Appropriate medical records
• Complete travel arrangements
• Site access passes

• To assist in the smooth operation of despatching tapchanger spares kits to customers.
• Scanning/cataloguing drawings and other historical data.
• Order input.
• Handling customer enquiries.
• Progress chasing.
• Processing of timesheets and expenses.
• Stationery and workwear ordering.
• Assisting with processing warranty claims.
• Creating purchase requisitions.
• Creating site packs.

What we’re looking for: 

• Highly computer literate with the ability to maintain- accurate records.
• Ability to work with all recognised IT systems including advanced proficiency of use in Microsoft Office (Word, Excel, Project, Outlook, etc.) and internet/intranet applications.
• Commercially astute
• Strong administration experience 

What's in it for you?   

• Competitive salary 
• Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles)
• Flexible and Hybrid working options (role dependant)
• Life insurance – 4 x annual salary 
• Enhanced Company Pension scheme 
•  24/7 free and confidential Employee Assistance Programme 
• GP24 Service – Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
• BRUSHRewards – Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself.
• Family friendly policies including Enhanced Maternity/Paternity 
• Bike2work scheme 
• Long Service Awards 
• Developing our people is important to us - we support and encourage development by offering ongoing professional development and training.