About The Role
Job Summary:
The Quality Manager leads and manages the quality assurance and control processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuous improvement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a culture of quality within the organisation.
Key Responsibilities:
- Lead and manage the Quality team.
- Develop, implement, and maintain Quality Management Systems (QMS) for substation design and installation projects.
- Ensure compliance with National Grid, IEC, BS EN, and ISO 9001 standards, as well as health, safety, and environmental regulations.
- Oversee quality assurance across design, procurement, manufacturing, and installation phases.
- Conduct inspections, audits, and risk assessments to identify quality issues and implement corrective actions.
- Collaborate with engineering, project management, and site teams to ensure quality standards are met.
- Work closely with clients, subcontractors, and suppliers to maintain quality standards and resolve any non-conformances.
- Implement root cause analysis (RCA), Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives.
- Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning quality reviews.
- Maintain and improve documentation, reporting, and compliance records.
- Provide training and mentorship to project teams on quality best practices.
- Regular site visits across the UK
The job description is not to be regarded as exclusive or exhaustive and you may be required to undertake various duties as may reasonably be required of you by the Company.
Qualifications, Knowledge, Experience & Skills:
Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Quality Management, or related field.
- 5+ years of experience in quality management within the power, transmission, or substation industry.
- Certification in Lead Auditor (ISO 9001) – Desirable .
- Full UK Driving Licence
Skills
- Excellent communication and leadership skills.
- Have a disciplined and enthusiastic approach, which captures the commitment of others.
- Proficiency in quality management software and reporting tools.
- Strong knowledge of ISO 9001, ISO 14001, and ISO 45001 quality and safety standards.
- Ability to work under own initiative creating project plans, milestones and deliver on time in full.
- Ability to work in a diverse and dynamic environment.
- Influencing and negotiating skills
- Detail oriented with the skill set to resolve problems.
- Ability to present data effectively.
- Problem solver with a methodical approach and an eye for detail
- Understanding of cost and financial impacts
- Familiarity with substation components such as switchgear, transformers, protection systems, and cabling.
- Experience in auditing, non-conformance management, and root cause analysis.
- Minimum 5 years of line management experience in a similar role.
- Experience of working with Distribution network Operators.
- Experience in UVDB Achilles accreditation
- Experience in National Electricity Registration Scheme (NERS) accreditation
- An understanding of the Energy Network Association (ENA) and its role within the energy sector.
- Experience in Joint Supply Chain Accreditation Register (JOSCAR) – Desirable
- IT skills in Microsoft Office and Microsoft Project