Job Introduction

We have a fantastic opportunity for a Systems Implementation Manager to work within the Business Processes department at BRUSH Group. You will be responsible for delivering a variety of tasks associated with projects and ensuring customer satisfaction through the implementation process.

Role Responsibility

• Managing and administrating multiple concurrent internal and external projects; from Scoping to BAU (including data migration, test, and training activities as part of the implementation).
• Identifying client requirements and solution fit.
• Working with subject matter experts to identify any gaps in the project.
• Tracking and managing project details & risks ensuring customer implementation projects remain on track for successful completion within time and budget constraints.
• Managing internal and external customer project inquiries.
• Supporting internal procedural documentation and process development.
• Effectively communicate project expectations to sponsors, key stakeholders, project team members.
• Effectively manage technical and non-technical project issues to resolution.
• Providing operational reporting on project status.
• Ensuring customer satisfaction throughout the implementation process.
• Ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services.

The Ideal Candidate

Qualifications

• A degree or equivalent in a Project Management discipline.
• Project management certification: PMP, PRINCE2 or equivalent.

Skills

• Ability to manage multiple stakeholders and projects / tasks simultaneously.
• Ability to detect potential issues, whilst implementing solutions when issues threaten to delay the timeline or impact on the budget of the project.
• Ability to work to tight deadlines and prioritise work.
• Strong documentation and reporting skills.
• Strong stakeholder management skills.
• Strong understanding of process improvement.

Experience

• You must have a proven track record of working as an Implementation Manager.
• Experience of working with projects and resource planning.
• Experience of working with medium to large scale implementation / data migrations.
• Experience of working in change management and enforcing processes.

About the Company

The BRUSH Group is the world’s largest independent manufacturer of generators above 20MVA. With a comprehensive range of products and services including transformers, switchgear and control & monitoring systems, BRUSH is your ideal partner for electric power generation, distribution monitoring and control.

BRUSH has been a key figure within Electrical Engineering for over 130 years, offering a wide range of ‘electrical machines’, and providing our customer chain with the highest calibre equipment and after sales service.

Here at BRUSH we are very proud to offer:

• A very competitive salary
• Private Pension
• Overnight/daily allowances (for certain roles)
• Company vehicle (for certain roles)
• Great development opportunities

BRUSH Group