Job Introduction

We are currently recruiting for an Implementation Manager to join the Business Processes department in Ashby-de-la-Zouch (Leicestershire) or Blackwood (South Wales). The successful candidate will work specifically on introducing new systems and equipment. You will also be responsible for overseeing key projects and managing stakeholders expectations.  

Role Responsibility

• Management and administration of multiple concurrent internal and external projects; from scoping to BAU (including data migration, test, and training activities as part of the implementation).
• Identify client requirements and solution fit.
• Work with subject matter experts to identify any gaps in the project.
• Track and manage project details and risks ensuring customer implementation projects remain on track for successful completion within time and budget constraints.
• Manage internal and external customer project inquiries.
• Support internal procedural documentation and process development.
• Effectively communicate project expectations to sponsors, key stakeholders, project team members.
• Effectively manage technical and non-technical project issues to resolution.
• Provide operational reporting on project status.
• Ensure customer satisfaction throughout the implementation process.
• Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services.

The Ideal Candidate

Qualifications:

• Degree of equivalent.
• Project management certification: PMP, PRINCE2 or equivalent.

Skills & Experience: 

• Ability to manage multiple stakeholders and projects / tasks simultaneously.
• Strong understanding of process improvement.
• Ability to detect potential issues, whilst implementing solutions when issues. threaten to delay the timeline or impact on the budget of the project.
• Ability to work to tight deadlines and prioritise work.
• Strong documentation and reporting skills.
• Strong stakeholder management skills.
• Experience in medium to large scale implementation / medium to large scale data migrations.
• Experience in working in an Agile environment, resource planning, change management and enforcing processes.

About the Company

The BRUSH Group is the world’s largest independent manufacturer of generators above 20MVA. With a comprehensive range of products and services including transformers, switchgear and control & monitoring systems, BRUSH is your ideal partner for electric power generation, distribution monitoring and control.

BRUSH Group